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CUSTOMER SERVICE

Our Guarantee and How it Works

As a small company we take great pride in what we do. We also recognize that our success tomorrow depends on how we treat you today. Should you have any questions or issues with your order please get in touch with Jessica and her team at customer service at customerservice@macmillantoys.com

Here's what will happen next

 

1.Confirmation

We will send you a quick auto response email, just to let you know we have received your message.

2.Response

Jessica, or one of her team members, will respond personally by the end of the next business day. 

3.Solution

That's what we all want. We are usually able to find a solution right away. We may ask you a few more detailed questions just to make sure we can address your concerns as soon as possible.

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